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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Three's Family

October 5, 2024

5  out of  5
rating by Three's Family
"Michael Schanne State Farm Insurance meets you with the most professional advice in the industry. Michael shows great character and will meet your insurance needs with the upmost proffesionalism"
We responded:
"Thank you for taking the time to share your positive experience with Michael Schanne State Farm Insurance. We greatly appreciate your kind words and your trust in our services. At Michael Schanne State Farm Insurance, we pride ourselves on providing the most professional advice in the auto, home, and life insurance industry. We are delighted to hear that Michael has exemplified great character and professionalism while meeting your insurance needs. Delivering top-notch service and ensuring our clients' satisfaction are our top priorities. We value your feedback and look forward to continuing to serve you with the utmost professionalism. If you have any further questions or require additional assistance, please do not hesitate to reach out to us. Thank you once again for choosing Michael Schanne State Farm Insurance."
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Proud Cherokee

August 6, 2024

5  out of  5
rating by Proud Cherokee
"If you've never had State Farm Insurance give them a chance! Extremely affordable rates, kind and courteous customer service, and everything is emailed to you so you'll have your insurance card immediately. Happy I switched!"
We responded:
"We sincerely appreciate your review! Your kind words about Michael Schanne State Farm Insurance and our wide range of services are truly valued. Our team is dedicated to delivering exceptional insurance service on a daily basis. With a local touch and distinctive approach, we take pride in offering a seamless experience for Auto, Home, and Life insurance needs. Assisting our customers with excellent coverage options is our passion here at Michael Schanne State Farm insurance where we provide Auto, Home, and Life Insurance. Thank you once again for your thoughtful review!"
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Richard Weidner

August 1, 2024

5  out of  5
rating by Richard Weidner
"local hometown feel. Long time big company name. Enjoying the coverage so far. Thank you very much."
We responded:
"Dear Richard, Thank you so much for your fantastic review! We're thrilled to hear that you're having a great experience with Michael Schanne State Farm Insurance. Your description of our company as having the perfect balance of big company protection and a small office feel with personalized products and services is spot-on. Should you ever require any assistance, please don't hesitate to contact us. Best regards, Michael Schanne State Farm Insurance Agent Middletown, OH"
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Jennifer Shearer

July 31, 2024

5  out of  5
rating by Jennifer Shearer
"Always communicates and makes sure I understand policy’s and always provides information as needed. Very nice and patient all the staff. Thank you all"
We responded:
"Jennifer, thank you for your five star review of our Agency here at Michael Schanne State Farm. Taking time to understand your needs and recommend solutions for you is what we are all about. We always want to make sure we go the extra mile for all our customer and prospective insurance customers! Thank you again and we look forward to working with me at Michael Schanne State Farm Insurance"
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Emilie Fisher

July 18, 2024

5  out of  5
rating by Emilie Fisher
"Answered all of my questions, patient, and worked to get me the best rate possible! Michael and Ranaye made it so easy when I switched to them from another company. Very impressed."
We responded:
"Thank you Emilie for the kind words. We strive everyday at Michael Schanne State Farm Insurance to provide the best customer service and guidance to all our customers. Working with people to assure you are properly protected at a fair price is what we strive to achieve everyday. Thank you for allowing me and my staff to provide insurance to you, whether it is Auto, Home, or Life Insurance, we are hear every step of the way. Thank you again from Michael Schanne State Farm Insurance."
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Ejovi Odikpa

June 19, 2024

5  out of  5
rating by Ejovi Odikpa
"Exquisite quality service at its peak. Bravo Team Michael."
We responded:
"Thank you, Ejovi, for recognizing our team's commitment to providing exquisite quality service! We are pleased that you had a fantastic experience with our office. Your satisfaction is our top priority, and we are grateful for your positive feedback. If you ever need assistance in the future, please don't hesitate to reach out. - Michael Schanne - State Farm Insurance Agent, Middletown, OH. We have a full suite of insurance products; Auto, Home, and Life that we are able to protect your and your families future with. Again, thank you for the kind review and we look forward to serving your insurance needs for many years at Michael Schanne State Farm."
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Mary Johnson

May 28, 2024

5  out of  5
rating by Mary Johnson
"Michael Schanne is so helpful and patient. He is determined to help you get insurance right for you!"
We responded:
"Mary, I'm pleased to hear that you found my assistance helpful and patient in finding the right insurance for you! Ensuring your satisfaction is my top priority, and I'm grateful for your positive feedback. Feel free to reach out for any future insurance needs. - Michael Schanne - State Farm Insurance Agent, Middletown, OH"
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Hope Underwood

May 9, 2024

5  out of  5
rating by Hope Underwood
"I have everything covered through Michael Schanne State Farm. I believe the rates are competitive and I have been very happy with their customer service. They are responsive and quick to help. Thank you!!"
We responded:
"Hope, we so pleased that you have enjoyed working with us here at Michael Schanne State Farm Insurance Agency. As a full-service agency, with Home, Auto, Life and many other products, we strive to provide all our customers with the best in sales and support at a fair and honest rate. We are so happy with your decision to be a part of our agency and looking forward to many more years working with you. Thank you from all of us at Michael Schanne State Farm Insurance."
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Tyler Reptile man

May 8, 2024

5  out of  5
rating by Tyler Reptile man
"This is a good place to get insurance from I also find Michael a respected guy he's always there if u have any questions or need to make changes to your insurance i recommend them to anyone"
We responded:
"Tyler, we're thrilled to hear you're pleased with our service and recommendations! I'm always here to assist with any insurance questions or changes you may need. Thank you for recommending us, and we look forward to serving you in the future! - Michael Schanne - State Farm Insurance Agent, Middletown, OH"
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Todd Uhlir

May 8, 2024

5  out of  5
rating by Todd Uhlir
"Michael was great to work with, very prompt and knowledgeable"
We responded:
"Todd, I'm pleased to hear that you found working with me prompt and knowledgeable! Providing top-notch service is my priority, and I'm grateful for your positive feedback. If you ever need assistance in the future, feel free to reach out. Thank you for choosing Michael Schanne - State Farm Insurance Agency, Middletown, OH."
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Barbara King

May 8, 2024

5  out of  5
rating by Barbara King
"Very easy to change my policy from another company. In effect immediately!"
We responded:
"Thank you, Barbara, for taking the time to give us a 5-star review! At Michael Schanne State Farm Insurance Agency, we want to take time to give our customers the best experience possible each and every time along with a fair and honest price! We hope we can service your insurance needs for many, many more years with Home, Auto, and Life Insurance. Thank you again for taking time to provide this review!"
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ruth reiber

January 16, 2024

5  out of  5
rating by ruth reiber
"Very easy to switch my coverage from another company.Left message with them and they responded quickly and saved me 100s of dollar."
We responded:
"Thank you, Ruth! We very much appreciate the kind words about your experience with us at Michael Schanne State Farm! We strive to deliver the best experience possible for new and current customers and delivering a five start experience every time. We strive to bring value to every transaction and hope we have made a customer for life at Michael Schanne State Farm Insurance. Thanks Ruth!"
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Robyn Cochran

December 6, 2023

5  out of  5
rating by Robyn Cochran
"I can’t tell you how happy I am with my choice to go with Michael Schanne and State Farm for my insurance. The prices I received for coverage were extremely competitive, and the service I received from Michael is always very professional annd kind. He’s very prompt to return any messages I may leave whether that be via voicemail or an email. Michael and his team make my insurance a pleasant experience. Thank you!"
We responded:
"Hi Robyn, we are so appreciative of your kind words. Every day at Michael Schanne State Farm Insurance we strive to provide the best customer experience possible with competitive rates, 5 star service, and prompt responses to questions. We welcome you to our agency and look forward to many years of servicing all your insurance needs here with my agency. Thank you for your time to write this positive review of Michael Schanne State Farm!"
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Kathryn Miller

April 13, 2023

5  out of  5
rating by Kathryn Miller
"The service is top notch. While putting the coverage together, I forgot something I wanted covered. I remembered just as we were finishing. She quickly added what I needed without hesitation. I was very impressed."
We responded:
"Kathryn, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Annette Kincaid

April 12, 2023

5  out of  5
rating by Annette Kincaid
"Thank you State Farm w/Michael Shanne. I wanted to switch homeowners and this company made it extremely easy!!"
We responded:
"Annette, we appreciate the excellent review! We try to make it very easy and Ranaye does a wonderful job with providing an amazing experience every time at Michael Schanne State Farm insurance. Thank you for taking the time to review us and certainly if we can do anything else for us, don't hesitate to reach out! Thank you for your business!"
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Thomas Gault Sr.

April 6, 2023

5  out of  5
rating by Thomas Gault Sr.
"Michael was very pleasant to deal with. He was professional and treated me right."
We responded:
"Thomas, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything! We strive here at Michael Schanne State Farm Insurance to develop a personal price plan that fits any budget and give you the coverages necessary to protect you and your family all with a smile and professional service. Thank you for trusting us with your insurance needs and we look forward to serving you for many years!"
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Sierrah Barker

March 23, 2023

5  out of  5
rating by Sierrah Barker
"My dad originally got his policy a few months back and they have made it easy to be in contact when he had his accident I needed to claim. I was able to add myself to the policy in my vehicle. At a very reasonable rate, and Renae was very helpful. I would definitely recommend this agency to anyone. Thank you again for helping us so quickly get coverage. You’re awesome."
We responded:
"Sierrah, Ranaye is an instrumental member of our team that strives to provide an outstanding experience every time. When claims arise, you need a team that you can rely on, with Michael Schanne State Farm Insurance you have that and we appreciate the confidence you have in us. Thank you for taking time to review us and the kind words about Ranaye!"
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Ritchie Paynter

March 23, 2023

5  out of  5
rating by Ritchie Paynter
"Love the great service"
We responded:
"Ritchie, thank you for your review and we appreciate the trust you have placed with Michael Schanne State Farm Insurance to serve all your insurance needs. We take the trust you have placed in us seriously and we strive every day to be there for you when you need us. Please continue to reach out to us for all your insurance service needs! "
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Terri Smith

March 19, 2023

5  out of  5
rating by Terri Smith
"We have been State Farm customers for years but are somewhat new to Michael Schanne and his team. We have been very pleased with their customer service and attentive nature with anything as it has arisen!"
We responded:
"Terri, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business. Michael Schanne State Farm Insurance is proud to provide outstanding service and support to your family! We pride ourselves on being responsive to everyone and working hard every day to earn your insurance business. Thank you for taking time to review us!"
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Leslie Goss

March 17, 2023

5  out of  5
rating by Leslie Goss
"Michael was responsive and took the time to investigate and explain the different options available to us. He is very trustworthy and we highly recommend him."
We responded:
"Thank you so much for taking time to review our office Leslie and leaving your positive thoughts about my office! We truly appreciate the opportunity to work with you and your family here at Michael Schanne Insurance Agency. We appreciate the trust you have placed in us for all your insurance needs!"
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Sandy Spadafora

March 17, 2023

5  out of  5
rating by Sandy Spadafora
"When we were looking for a new insurance company with a friendly and knowledgeable staff , I called or visited 4 or 5 different agencies. Michael Schanne was excellent. He answered all my questions and set us up with a policy that meets our needs."
We responded:
"Thank you, Sandy! We appreciate your comments and we strive for friendly service and being knowledgeable about all your insurance needs and products. Thank you for the opportunity to earn your business and Michael Schanne State Farm Insurance. We strive for friendly service at a fair price and with outstanding service. It is our pleasure to serve you. Thank you for the positive review!"
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Tiyette McDaniel

January 9, 2023

5  out of  5
rating by Tiyette McDaniel
"Ranaye was very pleasant and answered all my questions. Not only did she save me tons on my car and house, she also saved my daughter money on her premium. Great customer service"
We responded:
"Thank you, Tiyette, for the amazing review of our ageny and team at Michael Schanne State Farm Insurance! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for you on your policies! We are lucky to have hard-working, positive, and knowledgeable team members, like Ranaye, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Jody Taylor-Dunn

January 3, 2023

5  out of  5
rating by Jody Taylor-Dunn
"Mike Schanne- State Farm Agent, knocked my Premiums down by nearly 50% all the while increasing my coverage! Previously with Allstate. Mike and his Team are fantastic to work with making the entire process incredibly easy. He reviewed my current policy, asked me a few questions, made recommendations and quickly provided me quotes. In August 2021, I went with all Mike's recommendations and now have 5 policies. BEST insurance decision ever!"
We responded:
"Jody, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help you protect what matters most."
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Charla Buchanan

November 23, 2022

5  out of  5
rating by Charla Buchanan
"I just purchased a vehicle and called to have added on and there was no problem whatsoever The person that handled my my request did perfect she really put a smile on my face when she told me what it would cost. You have to give State farm five stars I've never had any problem with them they are always there for you."
We responded:
"Charla, I sincerely appreciate the time you took to review my Agency and the job Ranaye did for you in handling your insurance needs here at Michael Schanne State Farm. Ranaye always puts her customers first and is a trusted and friendly member of our team. We will be here now and in the future for all your insurance needs. Thank you again for the opportunity to serve you."
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Nathan Coffey

October 28, 2022

5  out of  5
rating by Nathan Coffey
"I have been with state farm for several years and their service has not failed yet. Micheal Schanne and his office have been an absolute blessing! They are always on top of everything. Any time I call I get immediate, friendly assistance. I could not be happier working with this office. 10/10 would recommend!"
We responded:
"Nathan, thank you for taking time to leave this. We work tremendously hard to service all our insurance customers policies. I'm thankful for a wonderful staff that embraces a friendly service policy and takes the time to work with all our insurance and financial service customers here at Michael Schanne State Farm. Again, I appreciate the time you took to leave this review and thank you for your business."